Privacy Policy

Last updated: March 28, 2025

1. Introduction

CrossPostHub is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform to manage social media posting (the 'Service'). By using the Service, you consent to these practices.

2. Information We Collect

We collect the following information to provide our Service:

  • Account information: Name, email address, and password when you register.
  • Social media access tokens: To post on your behalf to platforms like Twitter and LinkedIn, we securely store your access tokens.
  • Payment information: For subscription plans, we collect payment details and billing information.
  • Content: Posts, images, or other content you upload to share via the Service.

3. How We Use Your Information

We use your information to:

  • Provide the Service, including posting or scheduling content to your social media accounts.
  • Process subscription payments and manage billing.
  • Improve the Service and respond to your support requests.

4. Database and Security Policies

At CrossPostHub, we take your privacy and security seriously. To post on your behalf to platforms like Twitter and LinkedIn, we need to store your access tokens—this is a standard practice for apps that manage social media posting. We store these tokens securely in our database using industry-standard encryption, ensuring they’re protected from unauthorized access. We only use your tokens to perform the actions you’ve authorized (like posting or scheduling), and we never share them with third parties. You can revoke access at any time by disconnecting your account from our app, which will immediately remove your tokens from our system.

5. Subscription-Based Policies

CrossPostHub offers subscription plans to access premium features. Your payment information is collected and processed securely via trusted third-party payment processors. We do not store full payment details in our database—only necessary transaction data for billing purposes. You can cancel your subscription at any time through your account settings, and we will stop billing you at the end of your current billing cycle. Refunds are subject to our refund policy, available upon request.

6. How We Share Your Information

We may share your information:

  • With social media platforms to post content as authorized by you.
  • With payment processors to handle subscription transactions.
  • If required by law or to protect our rights and users.

7. Contact Us

For questions about this Privacy Policy, contact us at:

Email: hanuchaudharyog@gmail.com